Child Safety Standards

We prohibit any content, communication, or behaviour that:

• Sexualises minors in any way;
• Facilitates child grooming or exploitation;
• Shares, promotes, or solicits CSAM; or
• Endangers the safety or wellbeing of children.

• Age requirement: PopOut Market is intended for users aged 18 and over.
• Account verification: All users must verify their identity through a valid Australian phone number.
• Content moderation: We use automated and manual review to detect prohibited content.
• Restricted features: We do not allow content that targets minors.

Users can report child safety concerns directly in the app:

• Tap the report icon on any listing, chat, or profile;
• Select "Child safety concern" as the reason; and
• All reports are reviewed within 24 hours.

Upon receiving a report involving CSAE or CSAM:

1. We immediately remove the content and suspend the involved account;
2. We preserve relevant evidence in compliance with Australian law;
3. We report to the Australian Centre to Counter Child Exploitation (ACCCE) and other relevant authorities as required; and
4. We cooperate fully with law enforcement investigations.

PopOut Market complies with:

• The Australian Online Safety Act 2021;
• Mandatory reporting obligations under Australian law; and
• International standards for CSAE prevention.

For child safety concerns or questions about these standards:

Email: sooyoung.j@popoutmarket.com.au
Response time: Within 48 hours

For urgent reports involving immediate harm to a child, please contact:

• ACCCE: report.cybercrime.gov.au
• Australian Federal Police: 131 444 (emergency: 000)